Services
Kontiki’s customer management team is committed to ensuring our customers are successful with our products and solutions for their video communication initiatives. We demonstrate this commitment by creating a partnership with our customers that includes:
- Gaining an understanding of our customers’ business objectives
- Serving as a trusted advisor and recommending a wide variety of solutions that can best align with these objectives
- Conducting Kontiki Business Reviews (KBR) to measure progress
- Listening to customers for future product features and enhancements
- Sharing best practices and industry trends
In addition to partnering with our customers to align their business needs with Kontiki core products, we offer value-added services that help customers optimize their video communication success:
- Customer Support provides world-class support services to ensure the successful deployment and usage of Kontiki products and solutions. Login to the Kontiki Customer Support Portal
- Professional Services to develop customized solutions or integration with specialized legacy systems
- Event & Video Production Services from planning, best practices and production to help create professional events and videos
With over 100 million videos delivered in over 170 countries, Kontiki’s patented technology and robust Enterprise Video Platform (EVP) is proven -- helping our customers deliver high-quality video communications quickly and cost effectively to everyone across an extended enterprise.
